Privacy Policy

Bio Grade Peptide operates exclusively as a supplier of research-grade chemical compounds. The following statements define the scope and nature of our business and apply to all aspects of our data practices and website operations:

• All Products are sold solely for lawful laboratory and scientific research purposes. No Products are sold, marketed, or represented as suitable for human consumption, ingestion, injection, or any form of human administration.
• No Products are sold, marketed, or represented as suitable for veterinary use or animal administration of any kind.
• No Products are intended for diagnostic, therapeutic, preventative, or medical purposes. No Products are intended to diagnose, treat, cure, mitigate, or prevent any disease, disorder, or health condition in humans or animals.
• Bio Grade Peptide does not provide healthcare services, medical advice, treatment recommendations, dosing information, or clinical guidance of any kind.
• Bio Grade Peptide does not act in the capacity of a physician, pharmacist, healthcare provider, or licensed medical professional.
• Information collected through this Site is not collected for the purpose of facilitating medical treatment, healthcare delivery, or clinical consultation.
• Customers represent and warrant, by placing an order, that they are purchasing Products solely for lawful research purposes, that Products will not be administered to humans or animals, and that they will comply with all applicable laws and regulations governing the acquisition and use of research chemical compounds.

Bio Grade Peptide is not a healthcare provider, medical practice, pharmacy, or clinical service. No relationship created through use of this Site or purchase of our Products constitutes or implies a healthcare provider–patient relationship, physician–patient relationship, pharmacist–patient relationship, or any other professional medical or therapeutic relationship.

Specifically:

• No physician–patient relationship is created by use of this Site or purchase of our Products.
• No healthcare provider–patient relationship of any kind is established.
• No medical consultation, clinical assessment, or professional health advice is provided.
• No medical records are created, maintained, or stored by Bio Grade Peptide in connection with customer purchases.
• Bio Grade Peptide does not request, collect, store, or process medical histories, diagnoses, treatment plans, prescription information, or any other category of protected health information as defined under the Health Insurance Portability and Accountability Act (HIPAA) or analogous state statutes.
• Bio Grade Peptide is not a covered entity or business associate under HIPAA, and this Policy does not govern the handling of protected health information.
• If you have medical questions or health concerns, you should consult a licensed physician or qualified healthcare professional. Bio Grade Peptide cannot and does not provide guidance on such matters.

Bio Grade Peptide collects personal information that you voluntarily provide to us in connection with your use of the Site, creation of an account, or placement of an order. The categories of information we may collect include:

Bio Grade Peptide does not request, collect, or store medical histories, health conditions, diagnoses, prescriptions, treatment plans, or any other health-related information. We do not intentionally collect protected health information, and our Site is not designed or intended to facilitate the collection of such information.

When you visit our Site, certain information is collected automatically through standard web technologies. This information is used to operate, maintain, and improve the Site and does not identify you personally unless combined with other information you have provided. Automatically collected information may include:

• Device information: IP address, device type, operating system, and browser type and version.
• Usage data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation paths through the Site.
• Session data: Date and time of visits, session duration, and general geographic region derived from IP address.
• Log data: Server logs automatically recording requests made to our servers, including error logs.

This automatically collected data is used for purposes of website security, fraud detection, analytics, and Site improvement. It is not used to build health profiles, infer medical conditions, or create records associated with healthcare delivery.

Our Site uses cookies and similar tracking technologies to operate core website functions, analyze traffic, and support marketing communications. Cookies are small data files stored on your device by your web browser.

Bio Grade Peptide uses third-party analytics services, which may include services provided by Squarespace and other analytics platforms, to understand how visitors interact with our Site. These services collect data such as page views, session duration, geographic location at a general level, and device and browser information.

Analytics data is used in aggregate to improve website performance, content, and user experience. It is not used to identify individual visitors for healthcare, clinical, or medical purposes, and is not shared with third parties for targeted advertising based on health-related characteristics.

Third-party analytics providers may set their own cookies and maintain their own privacy practices. We encourage you to review the privacy policies of any third-party services whose cookies may be present on our Site.

You may create an account on our Site to facilitate future purchases, track order history, and manage your preferences. Account creation is voluntary. The information associated with your account includes your name, email address, shipping and billing addresses, order history, and account settings.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. Bio Grade Peptide will not be liable for any loss or damage arising from your failure to maintain account security.

Account information is used solely to support your transactions with Bio Grade Peptide, to communicate with you regarding your orders, and to improve your experience on our Site. Account information is not used to build health profiles or to support any healthcare-related function.

You may request deletion of your account at any time by contacting us at support@biogradepeptide.com. Please note that we may retain certain transaction records as required by applicable law or for legitimate business purposes such as fraud prevention and tax compliance.

When you place an order, we collect the information necessary to process and fulfill your purchase, communicate with you about your order, and comply with applicable legal requirements. This includes your name, shipping address, billing address, email address, and order details.

Order information is retained as part of our business records for purposes including order fulfillment, customer service, fraud prevention, financial record-keeping, and compliance with applicable tax and regulatory obligations.

We do not collect information about the specific research applications for which Products are purchased, and we do not request or maintain information about how Products are used in your laboratory or research context beyond what is necessary to verify purchaser eligibility and compliance with our Terms and Conditions.

All payment transactions on the Bio Grade Peptide Site are processed by third-party payment processors. Bio Grade Peptide does not directly collect, store, or process complete payment card information, including full card numbers, CVV codes, or PIN numbers.

Payment information entered at checkout is transmitted directly to our payment processor(s) via secure, encrypted connections and is handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS). Bio Grade Peptide does not store complete payment card data on its own servers.

We may retain limited transaction metadata, such as the last four digits of a card number, transaction reference numbers, and transaction dates, for the purpose of order records, customer service, and fraud prevention. This metadata does not enable us to process additional charges without your authorization.

Our payment processors maintain their own privacy and security policies. We encourage you to review the privacy practices of any payment processor through which your transaction is completed. By completing a purchase, you consent to the transmission of your payment information to our third-party payment processor(s) for the purpose of completing your transaction.

Bio Grade Peptide uses the personal information we collect for the following purposes:

• Order fulfillment: To process, confirm, and ship your orders and communicate with you about their status.
• Customer service: To respond to your inquiries, resolve disputes, and provide support related to your purchases.
• Account management: To create and maintain your account and enable you to access order history and preferences.
• Payment processing: To facilitate the processing of your transactions through our third-party payment processors.
• Fraud prevention: To monitor for and prevent fraudulent transactions, unauthorized account access, and misuse of our Site.
• Legal compliance: To comply with applicable laws, regulations, court orders, and lawful requests from government authorities.
• Marketing communications: To send you promotional content you have opted into, consistent with the standards described in Section 11.
• Site improvement: To analyze usage patterns, identify technical issues, and improve the functionality and content of our Site.
• Purchaser qualification: To verify that purchasers meet the eligibility requirements set forth in our Terms and Conditions of Sale.

We do not use personal information to build health profiles, infer medical conditions, support clinical decision-making, or facilitate any healthcare-related function. We do not sell your personal information to third parties for their own independent marketing purposes.

Bio Grade Peptide does not sell your personal information to third parties. We may share your information with carefully selected service providers who assist us in operating our business, subject to contractual obligations to protect your information and use it only for the purposes for which it was shared. Categories of service providers we may engage include:

• Squarespace: Our website platform provider, which hosts and operates the infrastructure supporting our Site and e-commerce functions. Squarespace’s privacy practices are governed by its own privacy policy available at squarespace.com.
• Payment processors: Third-party payment processing companies that securely handle payment card transactions on our behalf. These processors are PCI-DSS compliant and maintain their own security and privacy practices.
• Shipping and fulfillment providers: Carriers and logistics companies used to ship orders to you. We provide your name and shipping address to these providers solely for the purpose of delivering your order.
• Email service providers: Platforms used to send transactional and marketing email communications on our behalf, subject to your consent for marketing communications.
• Analytics providers: Services used to analyze website traffic and usage patterns to help us improve the Site. Analytics data is typically aggregated and not used to identify individual users for commercial profiling.
• Fraud detection services: Third-party services that assist us in identifying and preventing fraudulent transactions and account misuse.

We may also disclose personal information when required by law, in response to valid legal process, to protect the rights or safety of Bio Grade Peptide, our customers, or the public, or in connection with a merger, acquisition, or sale of substantially all of our assets, in which case we will notify you of any material change in data handling practices.

Bio Grade Peptide is committed to collecting only the personal information reasonably necessary to accomplish the purposes for which it is collected. We do not collect personal information speculatively, in excess of what is needed for legitimate business operations, or for purposes unrelated to our function as a research compound supplier.

Specifically, we seek to limit data collection to information necessary to:

• Process, fulfill, and communicate about your orders.
• Create and maintain your account if you choose to register.
• Respond to your inquiries and provide customer support.
• Detect and prevent fraud and unauthorized activity.
• Comply with applicable legal and regulatory obligations.
• Improve the functionality and content of our Site.
• Send marketing communications you have consented to receive.

We periodically review the data we collect and retain to assess whether collection and retention remain necessary and proportionate to our business purposes.

Bio Grade Peptide retains personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. The following general principles guide our retention practices:

• Account information is retained for the duration of your account and for a reasonable period thereafter to support customer service inquiries and comply with legal obligations.
• Order and transaction records are retained for the period required by applicable tax, accounting, and commercial record-keeping laws, which is typically a minimum of seven (7) years.
• Marketing consent records are retained for the duration of our marketing relationship with you and for a period thereafter sufficient to demonstrate compliance with applicable marketing laws.
• Fraud prevention data may be retained for extended periods where necessary to protect against ongoing or future fraudulent activity.
• Communications and support records are retained for a reasonable period to support dispute resolution and customer service continuity.

When personal information is no longer required for legitimate business or legal purposes, we take reasonable steps to securely delete or anonymize it.

Bio Grade Peptide takes the security of your personal information seriously. We implement reasonable and industry-appropriate technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

Our security measures include, but are not limited to, SSL/TLS encryption for data in transit, access control policies, PCI-DSS compliant payment infrastructure, and regular review of our security practices and those of our key service providers.

If you believe your account or personal information has been compromised, please contact us immediately at support@biogradepeptide.com. In the event of a data security incident requiring notification under applicable law, we will notify affected individuals in accordance with our legal obligations.

The Bio Grade Peptide Site and our Products are not directed toward children, minors, or individuals under the age of twenty-one (21). Our Products are research-grade chemical compounds intended exclusively for qualified adult researchers and laboratory professionals. Purchasers must be adults legally capable of entering into binding contracts.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a person under 18, we will take prompt steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided personal information to Bio Grade Peptide, please contact us at support@biogradepeptide.com so that we may take appropriate action.

Bio Grade Peptide is based in the United States and currently ships only within the United States. Our Site, however, may be accessible to visitors from other countries. If you are visiting our Site from outside the United States, please be aware that personal information you provide may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Site or providing information to us, you consent to the transfer, storage, and processing of your personal information in the United States in accordance with this Policy. If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with specific data protection requirements, please note that we operate as a U.S.-based business and may not have implemented mechanisms specifically designed to comply with the General Data Protection Regulation (GDPR) or equivalent frameworks. We encourage international visitors to review this Policy carefully and contact us with any questions.

Bio Grade Peptide does not accept orders from outside the United States and does not direct marketing or sales efforts toward international consumers.

Depending on the state in which you reside, you may have certain rights with respect to your personal information. Bio Grade Peptide respects these rights and will make reasonable efforts to honor valid requests. Rights that may be available to you under applicable state law include:

• Right to know: The right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to access: The right to obtain a copy of the personal information we hold about you.
• Right to correction: The right to request correction of inaccurate personal information we hold about you.
• Right to deletion: The right to request deletion of personal information we have collected about you, subject to certain exceptions for legal compliance, fraud prevention, and legitimate business purposes.
• Right to opt out of sale: Bio Grade Peptide does not sell personal information. However, if applicable law requires us to provide an opt-out mechanism, we will do so.
• Right to non-discrimination: You will not be discriminated against for exercising your privacy rights.

To submit a privacy rights request, please contact us at support@biogradepeptide.com. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). This section supplements the rights described in Section 19 and applies specifically to California residents.

To exercise any of the privacy rights described in this Policy, or to ask questions about how Bio Grade Peptide handles your personal information, please contact us using the information provided in Section 26.

When submitting a data rights request, please include your full name, email address associated with your account or order, and a description of the right you wish to exercise. We may need to verify your identity before fulfilling your request to protect against unauthorized access to personal information.

We will acknowledge receipt of your request promptly and respond within the timeframe required by applicable law. In some cases, we may be unable to fulfill a deletion or access request in full due to legal obligations, fraud prevention requirements, or other legitimate business purposes; if so, we will explain the basis for any limitation.

Bio Grade Peptide operates as a supplier of research materials, not as a consumer health, wellness, pharmaceutical, or medical products company. The following statements govern the interpretation of all content on our Site and in our communications:

Bio Grade Peptide operates in full compliance with the acceptable use policies of its payment processing partners. The following statements reflect our operative commercial, marketing, and data practices as they relate to payment processor compliance requirements:

• All Products are marketed, described, and sold exclusively as research-grade compounds for in-vitro laboratory use. No Products are described as consumer health products, dietary supplements, or pharmaceutical products.
• We make no claims that our Products produce any health benefit, therapeutic outcome, weight management effect, anti-aging result, performance enhancement, or medical improvement in humans or animals.
• We make no representations regarding the efficacy or safety of our Products in human or animal subjects.
• Our marketing does not target general consumers seeking personal health outcomes. Our customer base consists of qualified research professionals and institutional purchasers.
• All product descriptions are scientifically descriptive in nature and do not constitute medical advice, drug labeling, or therapeutic claims.
• Customers are expressly prohibited by our Terms and Conditions from using Products in or on any human being or animal.
• We do not target or market to individuals under the age of 21 in any of our communications or advertising channels.
• Our data collection practices are consistent with standard e-commerce operations and do not involve collection of health data for treatment or clinical purposes.
• Transactions are monitored for fraud prevention and security purposes, consistent with standard payment processing compliance practices.

Bio Grade Peptide may disclose personal information when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request.
• Enforce our Terms and Conditions of Sale, including investigation of potential violations.
• Detect, prevent, or address fraud, security, or technical issues.
• Protect the rights, property, or safety of Bio Grade Peptide, our customers, or the public, as required or permitted by law.

Where permitted by applicable law, we will attempt to notify you before disclosing your personal information in response to legal process. We will comply with all valid legal requests and court orders while taking reasonable steps to protect your privacy interests.

Bio Grade Peptide reserves the right to update or modify this Privacy Policy at any time and at our sole discretion. When we make material changes to this Policy, we will update the “Effective Date” at the top of this page. For significant changes, we may also provide notice through our Site or by direct communication to registered account holders.

Your continued use of the Site following the posting of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of our current data practices. If you do not agree to the revised Policy, you should discontinue use of our Site.

If you have questions, concerns, or requests related to this Privacy Policy or Bio Grade Peptide’s data practices, please contact us using the information below:

• Email: support@biogradepeptide.com
• Website: www.biogradepeptide.com/contact

We will respond to privacy-related inquiries within a reasonable time and no later than the timeframe required by applicable law for formal rights requests.